~/thalespm.me

~ $ whoami

Thales
Machado

Site Reliability Engineer (SRE) · PagBank

available

I run mission-critical production in the financial market: incident response, observability and automation.

At home, the same engineering continues: self-hosted homelab 100% as code, with high availability and full observability.

SRE · mission-critical
7+years
microservices in production
130+
open source project
1
self-hosted services
···
real-estate crm · saas
MVP
01about

Reliability isn’t improvised, it’s designed.

SRE at PagBank, I sustain the resilience of an environment with 130+ microservices in production, under continuous PCI-DSS audit, with canary pipelines and automation that keep the same problem from happening twice.

I operate infrastructure end to end (network, high availability, observability, security), all declared as code, from design to root-cause analysis.

Outside the bank, the lab is real: a homelab with 75 services in production and wa-courier, the open source WhatsApp gateway I built and maintain. In parallel, I’m building a multi-tenant SaaS for the real-estate market, currently at MVP stage.

02stack

cloud & edge

  • AWS · ECS · EC2 · ECR · Lambda
  • S3 · CloudFront · ELB · WAF
  • VPC · Route 53 · API Gateway · ElastiCache
  • SQS/SNS · EventBridge · Step Functions
  • IAM · KMS · Secrets Manager · SSM
  • Cloudflare

observability

  • Prometheus · Grafana
  • VictoriaMetrics
  • Splunk · CloudWatch

platform

  • Kubernetes · Docker
  • Linux · microservices
  • RabbitMQ

iac & automation

  • Terraform · Ansible · Salt
  • Python · Shell Script
  • Go · PHP (básico)

ci/cd & collaboration

  • GitHub · GitHub Actions
  • Jenkins
  • Jira · Confluence

dev & ai

  • Node.js · Fastify · Postgres
  • Astro · Tailwind CSS
  • Claude Code

+ the whole self-hosted side: the homelab services, live →

03projects
SaaS / Product

Real-estate CRM SaaS

Multi-tenant product in development, from the ground up. Details once the MVP matures.

MVP in progress

  • Postgres
  • Multi-tenant
  • AI
case coming soon
04experience

PagBank

7+ years
  1. 2025 - now

    Senior Site Reliability Engineer

    Canary deploy + tuned ASG for critical traffic. The technical gate before production.

  2. 2022 - 2025

    Site Reliability Engineer · Mid-level

    Self-service multi-tenant SFTP platform (Jenkins + Terraform). Zero infra queue.

  3. 2021 - 2022

    Site Reliability Engineer

    Started as SRE, combining troubleshooting and on-call for payment systems.

  4. 2019 - 2021

    Systems Administrator · TEF

    Kept Sitef, AGK and Intellinac running, automating with Salt/Ansible and Terraform.

  5. 2018 - 2019

    Systems Administrator

    Ran payment microservices on Docker (Mesos/Marathon), configured via Puppet.

Avançar

5+ years
  1. 2013 - 2018

    Support Analyst

    Operated and kept the on-prem infra resilient: backup, RAID, firewall, proxy (Squid), VPN and virtualization (VMware), with Shell Script automation and monitoring via Nagios. The base of SRE discipline.

05contact

Open role, project, or infra talk: channel’s open.

Email has the best response SLA. The others are backup.

~ $ contact --channels

email[email protected]

githubgithub.com/thales-machado

linkedinin/thales-machado

locationPassos, Brazil · GMT-3